By installing or using the SeenByAI Shopify app ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not install or use the Service.
These Terms constitute a legally binding agreement between you ("Merchant", "you") and [Your Company Name] ("SeenByAI", "we", "us"), the operator of the Service.
SeenByAI is a Shopify application that analyses your product catalogue, identifies opportunities to improve AI search engine visibility, and applies schema markup and metadata optimisations to your Shopify store. The Service also provides monitoring and reporting of AI-driven referral traffic.
We reserve the right to modify, suspend or discontinue any aspect of the Service at any time, with reasonable notice where possible.
SeenByAI operates as a Shopify Partner application and is subject to Shopify's Partner Programme Agreement and API Terms of Use. By using the Service, you also agree to comply with Shopify's terms where applicable. In the event of a conflict between these Terms and Shopify's terms, Shopify's terms will prevail in respect of your use of the Shopify platform.
You are responsible for:
You must notify us immediately at support@seenbyai.co if you become aware of any unauthorised use of the Service through your account.
You agree not to use the Service to:
Paid plans are billed monthly through Shopify's Billing API. All charges are processed by Shopify and subject to Shopify's payment terms. Subscription fees are non-refundable except where required by law.
We reserve the right to change our pricing with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
The Service, including all software, design, content and trademarks, is owned by [Your Company Name] and is protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property beyond the limited licence to use the Service as described herein.
Your store data, product content and any information you provide remains yours. You grant us a limited licence to access and process it solely for the purpose of providing the Service.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that specific results (including improvements to search rankings or AI visibility) will be achieved.
AI search engines are operated by third parties and their behaviour is outside our control. We make no guarantee that optimisations applied by SeenByAI will result in your products being recommended by any specific AI engine.
To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Service, including loss of profits, data, or business opportunity.
Our total aggregate liability to you for any claim arising under these Terms shall not exceed the total fees paid by you to us in the three months preceding the claim.
You may terminate these Terms at any time by uninstalling the SeenByAI app from your Shopify store. We may suspend or terminate your access to the Service at any time if you breach these Terms or if required to do so by law or by Shopify.
Upon termination, your right to use the Service will immediately cease and we will delete your data in accordance with our Privacy Policy.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. We will notify you of material changes via email or in-app notice at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the revised Terms.
For any questions about these Terms, please contact us at support@seenbyai.co.
[Your Company Name]
[Your Address]
England, United Kingdom